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Label Bar Returns Policy

Label Bar are happy to, at our discretion, replace or refund you the price paid for any products you are unhappy with. We will refund you any reasonable postage costs incurred returning the product to Label Bar in an undamaged, re-saleable condition.

In order for us to process your return you must contact Label Bar regarding the return within 7 days of receipt of your order. The returned items must be received by Label Bar within 14 days of purchase. After this period items cannot be replaced or refunded.

We will only accept returns if:

1. You received a product which is not of satisfactory quality.

2. You received a different product to the one you ordered.

3. The product does not correspond with its description

4. The product is not fit for the purpose you bought it for – You must have notified Label Bar of this purpose before purchase and Label Bar failed to inform you that the product cannot be used for that purpose.

We regret that we cannot be held responsible for any items lost during transit and strongly recommend you use a recorded delivery service when sending returns.

Please direct any complaints to:

BY EMAIL:
Sales@LabelBar.co.uk

BY POST:
Unit 26, Evans Business Centre,
Durham Way South, Aycliffe Business Park,
Newton Aycliffe, Durham,
DL5 6ZF